01 / LOCAL MAINTENANCE & CARE
Link the maintenance enquiry to a finding
If an inspection prompted the enquiry, include its date, door references and relevant observations. Where no report exists, describe the visible symptom and available records. This helps distinguish a maintenance instruction from a request for an initial inspection without treating a photograph as proof of performance.
02 / LOCAL MAINTENANCE & CARE
Context for the East London maintenance visit
Our published business address is in Bow. For an East London property, explain whether you need an assessment of existing doors, combined supply and installation, or maintenance following findings. The full address and door count help route the enquiry; proximity alone does not determine the scope or appointment date.
03 / LOCAL MAINTENANCE & CARE
A record of the actual work
Ask for the work at your East London property to be identified against the original door references. The record should distinguish completed maintenance, items requiring further information and openings not accessed. Where our LPS 1197 scope applies, this concerns inspection, maintenance and repair of hinged and pivoted timber fire doorsets under term contracts; it is not a blanket certification of the building.