01 / LOCAL MAINTENANCE & CARE
Ask what remains after a partial repair
If a previous visit addressed only some findings, provide both the original report and completion record. Identify unresolved items and any doors not accessed. A repair to one component should not be interpreted as a fresh assessment of all aspects of the door or the rest of the building.
02 / LOCAL MAINTENANCE & CARE
Context for the Bethnal Green maintenance visit
A resident may be responding to a letter while building management is coordinating several doors. Explain which applies and send the instruction. This helps avoid an isolated choice based on appearance when the building has already set a specification or approval process for the work.
03 / LOCAL MAINTENANCE & CARE
A record of the actual work
Ask for the work at your Bethnal Green property to be identified against the original door references. The record should distinguish completed maintenance, items requiring further information and openings not accessed. Where our LPS 1197 scope applies, this concerns inspection, maintenance and repair of hinged and pivoted timber fire doorsets under term contracts; it is not a blanket certification of the building.