01 / ADVICE
Use the requirements for the actual building
Fire door requirements depend on the building and the location of the opening. A generic online description cannot determine the complete specification for a particular property. Start with the relevant building information, assessment findings and project instructions. If you have been asked to replace or maintain a door, obtain the precise finding rather than relying on an informal description of what is needed.
Our role is to discuss the fire door service within an agreed scope. Installation certification, an inspection report and maintenance records serve different purposes. None should be treated as a blanket declaration about all aspects of a building. Where the required specification is uncertain, that needs to be resolved before product selection or remedial work is assumed suitable.
02 / ADVICE
Use official guidance alongside property records
The government publishes fire door guidance for responsible persons under the Fire Safety (England) Regulations 2022. It explains matters including checks and information for residents in the buildings to which the provisions apply. Use the official guidance for the current detail and applicability rather than applying a single check frequency or rule to every door in every property.
For your enquiry, share the documents already held for the building and explain who is coordinating the work. If a report requires a particular action, retain its reference and wording. We can discuss the corresponding inspection, supply and installation or maintenance service. This page is general service guidance and does not replace advice about the legal responsibilities of a specific building.
03 / ADVICE
Agree the scope before work starts
A clear quotation should identify the openings and the service being requested. Establish whether the task is inspection, combined supply and installation, or maintenance of existing doors. These activities have different purposes and should not be treated as interchangeable. If an assessment identifies additional information or a revised proposal, that needs to be discussed before assuming that the original scope remains appropriate.
For a managed building, identify the person who can authorise the work and receive the documentation. Occupiers, property owners and managing agents may each have a role in arranging access or approving changes. Provide any building-wide specification at the outset so that the proposal is considered against the actual requirements. A convenient date or preferred finish should not replace this preparation.
04 / ADVICE
Approval and membership mean different things
TEK Fire Doors is a trading name of Tek Interiors Ltd. Our published approval information distinguishes LPS 1271 installation from LPS 1197 inspection, maintenance and repair under term contracts for hinged and pivoted timber fire doorsets. Ask which scheme and documentation apply to the particular work being proposed. The scope of an approval matters as much as the presence of a logo.
FPA membership is presented as membership, separately from third-party certification of work. Other badges also have their own purposes and should not be treated as proof of the fire performance of an individual door. Keep the evidence for the actual product and installation with the property. We can discuss the relevant documentation when reviewing your proposed service.
05 / ADVICE
Keep the information with the property
Good records make the next inspection or maintenance enquiry easier to organise. Keep the agreed specification, door identification, relevant installation documents and subsequent findings together. A door reference should be understandable to someone who did not attend the original visit. For a larger building, linking references to a plan can help new staff locate the correct opening.
Documentation should describe its actual scope. An installation certificate is not a blanket statement that every part of a building complies with all fire-safety requirements. Likewise, a maintenance record should not imply that inaccessible doors were checked. If there are limitations, outstanding actions or work outside the agreed service, those points should remain clear when information is passed to the next responsible person.
06 / ADVICE
Think about the complete doorset
The visible door leaf is only part of the arrangement. The frame, glazing, seals, hardware and installation details all need to be considered together. A component that fits physically is not automatically an appropriate substitute. Similarly, a visually matching replacement may have different supporting requirements. Product decisions should reflect the intended location and the information available for the system.
Existing openings need particular care where some components are proposed for retention. A frame should not be assumed suitable simply because it appears undamaged in a photograph. Share what is known about the existing door and the surrounding construction. Resolving uncertainty before ordering helps avoid a proposal based only on dimensions, appearance or a generic product description.
07 / ADVICE
A useful starting point for your enquiry
Tell us the property postcode, the number of doors involved and what prompted your enquiry. A report, refurbishment specification or description of a visible problem helps establish the starting point. If the work involves several openings, use clear door references and explain which floor or part of the building each one serves. Consistent identification helps keep the discussion connected to the right doors.
Photographs can show the opening and a visible concern, but they cannot verify the complete installation or prove a fire-resistance rating. Where available, retain existing installation records, manufacturer information and previous inspection findings. You do not need to diagnose a defect or choose a product before contacting us. Explain what you know, highlight what is uncertain and we can discuss the next appropriate step.
08 / ADVICE
Request a free quotation
Contact us with the details of your property and a short explanation of the outcome you need. If you are comparing quotations, make sure each relates to the same openings, product requirements and work. Ask what is included, what depends on further assessment and what documentation is expected. A total price is easier to understand when the underlying scope is clear.
Our services are fire door inspection, fire door supply and installation, and fire door maintenance. We do not provide a supply-only service. If you are unsure which service applies, choose Other / Need Advice when enquiring or call the team. Explain the situation in your own words and we can help clarify what information is needed next.
PRACTICAL ANSWERS
Your questions answered
How do I get a quotation?
Contact us with your postcode, door count and a description of the work. Include any specification or inspection findings you already hold, and tell us your preferred timeframe.
Can I ask for advice before choosing a service?
Yes. Explain the issue or planned project and we can discuss whether inspection, supply and installation, or maintenance is the appropriate starting point.