01 / LOCAL MAINTENANCE & CARE
Use photographs to support identification
Include one view showing the whole opening and another showing the concern, linked to the report reference. Avoid including occupants or confidential office information. Photographs help locate and describe a maintenance request, but they do not establish concealed installation details or replace an assessment of the door.
02 / LOCAL MAINTENANCE & CARE
Context for the Liverpool Street maintenance visit
For premises near Liverpool Street, provide the full building address rather than the station name. Identify each opening by floor, unit and schedule reference. Share the access contact and existing records so an enquiry covering several occupiers remains connected to the correct doors.
03 / LOCAL MAINTENANCE & CARE
A record of the actual work
Ask for the work at your Liverpool Street property to be identified against the original door references. The record should distinguish completed maintenance, items requiring further information and openings not accessed. Where our LPS 1197 scope applies, this concerns inspection, maintenance and repair of hinged and pivoted timber fire doorsets under term contracts; it is not a blanket certification of the building.