01 / LOCAL MAINTENANCE & CARE
Investigate a door that no longer closes
Explain whether the concern is rubbing, failure to latch or a closer that does not complete its action. Note when the symptom began and whether flooring or decoration changed recently. Keep the entrance available for assessment; do not plane the leaf or remove seals as an attempted repair.
02 / LOCAL MAINTENANCE & CARE
Context for the Islington maintenance visit
For a converted property, establish which side of the entrance belongs to the shared route and which doors are within the flat. Send separate photographs and identifiers. A question about one room door does not describe the condition or specification of the flat entrance, and the management instructions may differ.
03 / LOCAL MAINTENANCE & CARE
A record of the actual work
Ask for the work at your Islington property to be identified against the original door references. The record should distinguish completed maintenance, items requiring further information and openings not accessed. Where our LPS 1197 scope applies, this concerns inspection, maintenance and repair of hinged and pivoted timber fire doorsets under term contracts; it is not a blanket certification of the building.