01 / LOCAL MAINTENANCE & CARE
Avoid closing a mixed-use route without agreement
Tell us if the affected door is used by both residents and business staff. Share the defect report with the person managing that route and explain any access restrictions. Maintenance should be coordinated with the building arrangements, rather than relying on a tenant to make decisions for every occupier.
02 / LOCAL MAINTENANCE & CARE
Context for the Holloway maintenance visit
In a mixed-use property, identify doors serving the business, the shared residential route and individual dwellings. Different contacts may control access and records. Describe the actual door location rather than referring only to the shop address, especially where the residential entrance is reached from another street or passage.
03 / LOCAL MAINTENANCE & CARE
A record of the actual work
Ask for the work at your Holloway property to be identified against the original door references. The record should distinguish completed maintenance, items requiring further information and openings not accessed. Where our LPS 1197 scope applies, this concerns inspection, maintenance and repair of hinged and pivoted timber fire doorsets under term contracts; it is not a blanket certification of the building.