01 / PROPERTY TYPES
Match the service to the commercial project
A commercial enquiry may start with an inspection finding, a planned refurbishment or a need to replace several doors. Identify which of those applies and what outcome is required. A maintenance quotation for recorded defects has a different scope from a programme supplying and installing new doors. Keeping the request clear helps everyone involved understand the proposal.
Where the building has several floors or occupiers, provide a plan or door schedule if one exists. Use the same references in reports, enquiries and approvals. That makes it easier to identify which openings are included, which need further assessment and which are outside the current project. A broad instruction to replace all fire doors may leave important boundaries unresolved.
02 / PROPERTY TYPES
Coordinate people as carefully as the work
Name the contact who can provide entry, the person who can approve scope changes and the recipient for completion documents. These may be different people. Tell us about induction arrangements, delivery limitations and any restrictions on working in occupied spaces. Do not assume that a general building appointment gives access to every tenant’s premises.
For phased work, discuss how the sequence relates to the actual building operations. Product requirements and access availability can both affect a programme. We can consider the practical arrangements when reviewing your enquiry, but cannot promise identical timings for every site. Early information about the building helps make the proposed work more realistic.
03 / PROPERTY TYPES
For commercial and managed premises
A commercial enquiry is easier to assess when it includes a schedule of affected doors and the operational restrictions of the building. Explain which openings serve occupied workspaces, shared corridors or separate tenancies. Tell us who manages access and who can answer questions about the specification. These arrangements help prevent delays caused by information being split across several contacts.
Where a report has identified defects, keep the original references in any maintenance or replacement enquiry. If the project covers only some doors, make the boundaries clear. Discuss delivery access, working times and completion records as part of the proposed scope. We do not assume that a business can close, that every tenant is available or that all openings can be dealt with in one visit.
04 / PROPERTY TYPES
Think about the complete doorset
The visible door leaf is only part of the arrangement. The frame, glazing, seals, hardware and installation details all need to be considered together. A component that fits physically is not automatically an appropriate substitute. Similarly, a visually matching replacement may have different supporting requirements. Product decisions should reflect the intended location and the information available for the system.
Existing openings need particular care where some components are proposed for retention. A frame should not be assumed suitable simply because it appears undamaged in a photograph. Share what is known about the existing door and the surrounding construction. Resolving uncertainty before ordering helps avoid a proposal based only on dimensions, appearance or a generic product description.
05 / PROPERTY TYPES
Approval and membership mean different things
TEK Fire Doors is a trading name of Tek Interiors Ltd. Our published approval information distinguishes LPS 1271 installation from LPS 1197 inspection, maintenance and repair under term contracts for hinged and pivoted timber fire doorsets. Ask which scheme and documentation apply to the particular work being proposed. The scope of an approval matters as much as the presence of a logo.
FPA membership is presented as membership, separately from third-party certification of work. Other badges also have their own purposes and should not be treated as proof of the fire performance of an individual door. Keep the evidence for the actual product and installation with the property. We can discuss the relevant documentation when reviewing your proposed service.
06 / PROPERTY TYPES
Agree the scope before work starts
A clear quotation should identify the openings and the service being requested. Establish whether the task is inspection, combined supply and installation, or maintenance of existing doors. These activities have different purposes and should not be treated as interchangeable. If an assessment identifies additional information or a revised proposal, that needs to be discussed before assuming that the original scope remains appropriate.
For a managed building, identify the person who can authorise the work and receive the documentation. Occupiers, property owners and managing agents may each have a role in arranging access or approving changes. Provide any building-wide specification at the outset so that the proposal is considered against the actual requirements. A convenient date or preferred finish should not replace this preparation.
07 / PROPERTY TYPES
Keep the information with the property
Good records make the next inspection or maintenance enquiry easier to organise. Keep the agreed specification, door identification, relevant installation documents and subsequent findings together. A door reference should be understandable to someone who did not attend the original visit. For a larger building, linking references to a plan can help new staff locate the correct opening.
Documentation should describe its actual scope. An installation certificate is not a blanket statement that every part of a building complies with all fire-safety requirements. Likewise, a maintenance record should not imply that inaccessible doors were checked. If there are limitations, outstanding actions or work outside the agreed service, those points should remain clear when information is passed to the next responsible person.
08 / PROPERTY TYPES
Request a free quotation
Contact us with the details of your property and a short explanation of the outcome you need. If you are comparing quotations, make sure each relates to the same openings, product requirements and work. Ask what is included, what depends on further assessment and what documentation is expected. A total price is easier to understand when the underlying scope is clear.
Our services are fire door inspection, fire door supply and installation, and fire door maintenance. We do not provide a supply-only service. If you are unsure which service applies, choose Other / Need Advice when enquiring or call the team. Explain the situation in your own words and we can help clarify what information is needed next.
PRACTICAL ANSWERS
Your questions answered
How do I get a quotation?
Contact us with your postcode, door count and a description of the work. Include any specification or inspection findings you already hold, and tell us your preferred timeframe.
Can I ask for advice before choosing a service?
Yes. Explain the issue or planned project and we can discuss whether inspection, supply and installation, or maintenance is the appropriate starting point.
